How Can We Help?

We're here to help you get the most out of SmartGrow365. Reach out to us or check our FAQ below.

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Email Support

Send us an email and we'll get back to you within 24 hours.

support@smartgrow365.app
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In-App Feedback

Use the feedback option in the app settings for quick suggestions.

Settings → Send Feedback

Frequently Asked Questions

How do I restore my purchases? +

Go to the Premium screen in the app and tap "Restore Purchases" at the bottom. Make sure you're signed in with the same Apple ID or Google account you used for the original purchase.

Can I use SmartGrow365 offline? +

Yes! Most features work offline, including quizzes, the glossary, and the investment simulator. However, leaderboard features require an internet connection.

How do I cancel my subscription? +

iOS: Go to Settings → [Your Name] → Subscriptions → SmartGrow365 → Cancel Subscription.

Android: Go to Google Play Store → Menu → Subscriptions → SmartGrow365 → Cancel.

Is the investment simulator using real money? +

No! The simulator uses only virtual money ($100,000 virtual cash). It's designed purely for educational purposes. No real financial transactions occur, and it cannot be converted to real money.

How do I reset my progress? +

Go to Profile → Settings → Reset Data. This will erase all your progress, XP, and achievements. This action cannot be undone.

What languages does SmartGrow365 support? +

SmartGrow365 currently supports: English, Hebrew, Arabic, Spanish, French, German, Italian, Portuguese, Russian, Chinese, Japanese, Korean, Hindi, and Turkish.

Is SmartGrow365 financial advice? +

No. SmartGrow365 is for educational purposes only. We do not provide financial, investment, tax, or legal advice. Always consult with qualified professionals before making any financial decisions.

How do I get my certificate? +

Complete all 18 topics with 100% score to unlock your Certificate of Excellence. Go to Profile → Certificate to view, download, and share your achievement!

📬 We typically respond to emails within 24 hours on business days.